Content Moderation Training Coordinator

Remote, USA Full-time Posted 2025-04-28

As a Training Coordinator, you will help agents to delight customers by providing necessary policy enforcement knowledge. You will analyze trends and future launches to anticipate training needs and advocate the continual improvement of the agent training experience. Consult with business partners and stakeholders to determine the most effective training strategy to support products and... workflows. Analyze trends in quality results and product/policy launches, anticipate learning needs, and devise appropriate training interventions. Review graphic, controversial, and sometimes offensive video content in line with YouTube?s Community Guidelines. Schedule and deliver on agent training using blended learning techniques (in class room, e-learnings etc.) focused on products, policies, and processes for content moderation.
Manage training program logistics, attain training certification goals, manage retention during training, and develop and deploy effective communications that track learner compliance.

YouTube is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics

Apply Job!

Apply for the Job

Content Moderation Training Coordinator

Similar Remote Jobs

Content Moderation Training Coordinator

Remote Customer Service Agent

Remote Chat Support Specialist

Remote Live Chat Specialist

Remote Live Chat Agent

Amazon chat support jobs

Customer Support Specialist I

Remote Customer Service Representative

Remote Customer Service Representative

Support Specialist I (Remote)

Coordinator-BGCO Customer Service

Account Manager Web3, AWS Startups

Immediate Hiring Wait Staff / Food Server / Party Server

Entry-Level Virtual Assistant

Online Game Presenter (Waiter/Waitress Alternative) No Experience Necessary

Head of Global Compensation & Benefits

Disney Social Media Customer Support Job Work From Home

Remote Healthcare Customer Service Representative

Amazon Delivery Driver

Local Delivery Driver