Call Center Agent ? Remote
Remote, USA
Full-time
Posted 2025-04-28
Key Responsibilities: ? Handle inbound and outbound customer calls in a professional and courteous manner. ? Provide accurate information about products and services to customers. ? Resolve customer complaints and issues efficiently, escalating to appropriate teams when necessary. ? Document all customer interactions and maintain accurate records. ? Follow up with customers to ensure their issues are resolved and they are satisfied with our services. ? Meet performance metrics and targets, such as call handling time and customer satisfaction scores. ? Stay updated on product knowledge and company policies to provide accurate information to customers. ? Collaborate with team members to improve customer support processes and enhance the overall customer experience. Qualifications: ? High school diploma or equivalent. ? 1+ years of experience in a call center or customer service role. ? Excellent communication and interpersonal skills. ? Strong problem-solving abilities and attention to detail. ? Proficiency in using customer service software and tools. ? Reliable internet connection and a quiet workspace.
Similar Remote Jobs
Call Center Agent ? Remote
Posted on: 29-07-2024 17:09
Business Account Manager
Posted on: 29-07-2024 17:09
(Data Entry Online Job) Fedex Remote jobs - Apply Now
Posted on: 29-07-2024 17:09
Remote Entry Level Chat Support ? No Experience
Posted on: 29-07-2024 17:09
Remote Entry Level Chat Support ? No Experience
Posted on: 29-07-2024 17:09
Remote Data Entry Clerk
Posted on: 29-07-2024 17:09
Remote Chat Operator ? No Experience Required
Posted on: 29-07-2024 17:09
Data Entry Analyst
Posted on: 29-07-2024 17:09
Remote Data Entry Clerk
Posted on: 29-07-2024 17:09
Entry Level Chat Support
Posted on: 29-07-2024 17:09
Remote Data Entry Specialist (Typist) | WFH Opportunity
Posted on: 21-02-2025 00:00
Remote Sales Contractor Opportunity
Posted on: 15-10-2024 08:31
Associate Security Engineer: 3rd Shift (Remote)
Posted on: 16-07-2024 18:56
Online Call Center Associate
Posted on: 14-10-2024 04:22
Analyst ? Healthcare Informatics and Business Intelligence | Waymark | Remote US
Posted on: 22-09-2024 00:00
Bulk Products Stocker
Posted on: 24-01-2025 00:00
Amazon Delivery Driver
Posted on: 23-11-2024 06:30
Work from Home Virtual Assistant
Posted on: 23-10-2024 04:42
Senior Open Source Intelligence Monitor (night shift)
Posted on: 02-02-2025 00:00
Office Assistant/Data Entry Clerk - remote
Posted on: 04-11-2024 05:37