Chat Support Agent
Chat Support Agents are responsible for interacting with customers through chat platforms, addressing their queries, and resolving their problems.
They also provide information about products or services, process orders, and handle customer complaints...
Chat Support Agents perform the following duties and responsibilities: ? Respond to customer inquiries via chat in a timely and accurate way ? Identify customer needs and provide appropriate solutions and/or responses ? Track and follow up on all customer requests to ensure they are properly resolved ? Escalate unresolved customer grievances to designated departments for further investigation ? Provide customers with information about products, services, features, pricing, etc. ? Assist in processing customer orders and payments ? Provide feedback on the efficiency of the customer service process ? Maintain a positive, empathetic and professional attitude towards customers at all times
Job Type: Part-time
Pay: $19.74 - $21.83 per hour
Benefits:
? Health insurance
? Paid time off
? Work from home
Shift:
? Day shift
? Evening shift
? Rotating shift
People with a criminal record are encouraged to apply
Work Location: Remote
Similar Remote Jobs
Chat Support Agent
Posted on: 11-08-2024 00:00
Freelance Virtual Assistant
Posted on: 11-08-2024 00:00
Data Entry Assistant
Posted on: 11-08-2024 00:00
Remote no experience
Posted on: 11-08-2024 00:00
Inside Sales Representative
Posted on: 11-08-2024 00:00
Data entry remote
Posted on: 11-08-2024 00:00
Head of Partnerships
Posted on: 11-08-2024 00:00
Customer Service Representative
Posted on: 11-08-2024 00:00
Remote Chat Support
Posted on: 11-08-2024 00:00
Immediate start paid
Posted on: 11-08-2024 00:00
Entry Level Marketing Manager - COLLEGE GRADS
Posted on: 06-11-2024 04:54
Chick-fil-A Back of House Team Member
Posted on: 24-01-2025 00:00
Work from Home Entry Level Booking Agent
Posted on: 13-12-2024 17:48
Data Entry Clerk- Part Time - Remote
Posted on: 08-01-2025 08:06
Entry Level Actuarial Analyst - Philadelphia (Remote) Health
Posted on: 31-01-2025 10:00
Senior Analyst SOX BP
Posted on: 28-01-2025 06:21
Yelp Data Entry Job (Entry Level) In Belize
Posted on: 11-08-2024 00:00
SaaS Senior Recruiter (FULLY REMOTE)
Posted on: 05-08-2024 00:00
Strategic Student Program: Events and Field Marketing Intern (EBS, Spring 2025)
Posted on: 25-09-2024 00:00
Vacancy For Data Entry Job | Daily Payment | For College Students
Posted on: 03-01-2025 07:36