Chat Support Representative-Remote
ProMed Healthcare, a leading healthcare provider in the Hospital & Health Care industry, is seeking a dedicated and customer-focused individual for the position of Chat Support Representative-Remote. As a Chat Support Representative, you will be responsible for providing exceptional customer service and support to our clients through online chat platforms. This is a remote position, allowing you... to work from the comfort of your own home while making an impactful difference in the lives of our patients.
Responsibilities
? Respond to incoming chat inquiries from clients promptly and professionally.
? Troubleshoot and resolve customer issues with efficiency and accuracy.
? Provide accurate and detailed information about ProMed Healthcare's services and offerings.
? Collaborate with other teams to escalate and resolve complex issues.
? Educate customers on self-service options and assist with navigation of online platforms.
? Maintain comprehensive and up-to-date knowledge of ProMed Healthcare's products and services.
? Document all customer interactions and take necessary follow-up actions.
Requirements
? Minimum of 2 years of experience in customer service or a related field.
? Excellent written and verbal communication skills.
? Strong problem-solving skills and ability to think on your feet.
? Proficiency in using chat and messaging platforms.
? Ability to work independently and meet targets.
? Knowledge of medical terminology and healthcare processes is a plus.
? Professional and empathetic demeanor
Similar Remote Jobs
Chat Support Representative-Remote
Posted on: 25-08-2024 00:00
Wine Tasting Educator
Posted on: 25-08-2024 00:00
Call Center Supervisor
Posted on: 25-08-2024 00:00
Live chat agent
Posted on: 25-08-2024 00:00
Remote Office Assistant
Posted on: 25-08-2024 00:00
Entry Level Closer
Posted on: 25-08-2024 00:00
Remote Healthcare Recruiter
Posted on: 25-08-2024 00:00
Web Chat Assistant
Posted on: 25-08-2024 00:00
Part-Time Executive Assistant
Posted on: 25-08-2024 00:00
Web Chat Associate
Posted on: 25-08-2024 00:00
Patent Attorney / Biotechnology / Remote USA / 75201 3481-03
Posted on: 21-11-2024 08:14
Executive Director, Software Engineering - Architecture
Posted on: 08-10-2024 00:00
Proactive Customer Recall Agent (Remote - Michigan)
Posted on: 23-10-2024 04:43
Chat Support Specialist - Work from home
Posted on: 05-09-2024 00:00
Online English Tutors - Part-time job- Up to $26/hour- No Teaching Degree needed! No minimum hours required
Posted on: 24-09-2024 00:00
Program Excellence Lead
Posted on: 24-01-2025 04:52
YouTube Moderator Job, YouTube Jobs $30Hr ? Hiring Now
Posted on: 31-01-2025 10:03
Remote Webchat Dealer Support (Late 3rd Shift / Midnight Shift)
Posted on: 28-11-2024 04:55
100% Flexible Schedule WFH
Posted on: 25-10-2024 07:23
Part-Time Customer Service Agent ? Start Now
Posted on: 10-09-2024 00:00