Full Time - Customer Service Representative & Administrator

We are seeking a skilled and organized individual to join our team as a Customer Service Representative and Admin Support. The ideal candidate will have a strong work ethic, excellent communication skills, and be able to work independently.

Responsibilities...

• Answering customer inquiries via phone, email, and live chat in a - -professional and timely manner

• Resolving customer issues and complaints to ensure customer satisfaction

• Entering orders and managing customer accounts in our database

• Coordinating with various departments to ensure timely and accurate order fulfillment

• Assisting with general administrative tasks such as data entry, filing, and organizing documents

• Maintaining accurate and up-to-date records of customer interactions and transactions

• Managing social media accounts and responding to customer comments and messages.

Requirements:

• Previous experience in customer service or related field

• Strong communication and interpersonal skills

• Proficiency in Google related services and Slack

• Excellent organizational and time management skills

• Ability to work independently and prioritize tasks

• Attention to detail and accuracy in data entry

• Experience with social media management is a plus

This is a full-time position with potential for growth within the company. The candidate must be available to work during US business hours and have a reliable internet connection. If you are a self-starter with a positive attitude and a passion for customer service, we would love to hear from you

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