Online chat agent
As an Online Chat Agent, you will be the first point of contact for customers seeking assistance via live chat. Your primary responsibilities will include providing prompt, accurate, and friendly support to ensure customer satisfaction. You will assist with inquiries, troubleshoot issues, and guide customers through processes, all while maintaining a positive and professional demeanor.
Key Responsibilities: ? Respond to customer inquiries via live chat in a timely manner. ? Assist customers with product information, order status, and account issues. ? Troubleshoot and resolve technical issues effectively. ? Maintain a knowledge base of products and services to enhance support. ? Document customer interactions and feedback for quality assurance. ? Collaborate with team members to improve service quality and efficiency.
Qualifications: ? Excellent written communication skills. ? Strong problem-solving abilities and attention to detail. ? Previous experience in customer service or support preferred. ? Ability to handle multiple chats and prioritize tasks effectively. ? Familiarity with chat support software and CRM systems is a plus.
Job Posted by ApplicantPro
Similar Remote Jobs
Online chat agent
Posted on: 10-12-2024 18:33
Data Management Specialist
Posted on: 10-12-2024 18:33
Research Assistant (Remote)
Posted on: 10-12-2024 18:33
Data Entry Operator
Posted on: 10-12-2024 18:33
Data Entry Clerk
Posted on: 10-12-2024 18:33
Spanish Medical Transcriptionist
Posted on: 10-12-2024 18:33
Remote Freelance Recruiter
Posted on: 10-12-2024 18:33
Virtual Sales Professional
Posted on: 10-12-2024 18:33
Healthcare Scheduling Coordinator
Posted on: 10-12-2024 18:33
Google Cloud Engineer
Posted on: 10-12-2024 18:33
Amazon Flex Driver – Florida
Posted on: 19-09-2024 00:00
Amazon jobs at home - Office Associate (Fresher)
Posted on: 16-07-2024 18:47
ServiceNow Solution Architect
Posted on: 30-09-2024 00:00
100% Work from Home Benefits Rep
Posted on: 05-01-2025 17:57
Production Line Laborer
Posted on: 08-12-2024 17:19
Call Center Associate (part-time) ? Remote or On Campus
Posted on: 23-10-2024 04:43
Business Operations Administrator - Remote | WFH
Posted on: 19-08-2024 00:00
Walmart Customer Support ? Freshers Jobs $25/Hour
Posted on: 31-01-2025 10:00
(Entry Level Remote Jobs) Delta Airlines Careers From Home ? Currently Hiring
Posted on: 30-09-2024 00:00
Senior Application Security Engineer
Posted on: 15-10-2024 08:31