Patient Engagement Specialist- Pharmaceuticals

Remote, USA Full-time Posted 2025-04-28

Our client is an exciting, innovative commercial stage biopharmaceutical company focused on providing advanced therapeutic options to patients suffering from genetic disorders.

The Patient Engagement Specialist is a key field-based member of the Market Access Patient Services team responsible for contacting designated accounts and providing support to Healthcare Professionals (HCPs...

We are seeking well qualified, bilingual (English-Spanish) speaking candidates who live anywhere in the central US from Texas to Minnesota.

Primary Responsibilities
? Serves as the primary HCP interface for the insurance support, problem resolution, access support, office staff, education
? Work with a 3rd party insurance support partner and specialty pharmacies as the primary point of contact
? Work collaboratively with all appropriate field roles, HUB case mangers, sales, national accounts, reimbursement specialists

Qualifications/Experience
? BS, BA required; BSN preferred
? Case management, patient services, or pharmaceutical market access experience
? At least 2+ years in a specialty pharmaceutical field-based role- preference for 'rare diseases'
? Proven understanding of pharmacy benefit designs, prior authorization processes, and specialty pharmacy treatment pathways
? Deep understanding of local, regional, and national insurance authorization policies and barriers
? Knowledgeable in all applicable laws and regulations and maintain high ethical and compliance standards

Compensation
? $150K-$165K salary
? Performance based bonus
? LTI (long term incentive program

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